Customer Engagement Marketing Manager Greater Manchester

NatWest Group

Key Responsibilities

  • Leading the development of customer marketing and communications activity to support marketing strategy.
  • Developing and delivering marketing strategies and briefs that support business priorities.
  • Contributing to overall marketing team planning.
  • Building strong relationships with key stakeholders across marketing and wider teams.
  • Delivering against campaign briefs at all stages.
  • Delivering end-to-end engagement strategy and data-based cross-channel customer communications.
  • Distributing and signing off all campaigns.
  • Managing and tracking marketing campaign budgets, ensuring targets are met and spend is accurately tracked.
  • Leveraging strategic partnerships to ensure activity reflects leading thinking and best practices in brief development, marketing planning, and delivery management.

Skills and Expertise

  • Successful background in marketing with experience in delivering end-to-end engagement strategy and cross-channel customer communications.
  • Strong ability to understand and use data and insight to identify customer needs, build target audiences, generate a messaging matrix, track, report, and optimize.
  • Fresh thinking and creativity paired with knowledge of marketing strategies, models, and practices.
  • Experience working with creative agencies.
  • Experience working with Data & Analytics and Martech teams.
  • Budget management experience.
  • Excellent attention to detail.
  • Strong communication and presentation skills.
  • Networking and influencing skills with the ability to manage multiple stakeholders.

To apply for this job please visit jobs.natwestgroup.com.

Posting date:
08 January 2025
Hours:
Full time
Closing date:
07 February 2025
Location:
Manchester, M3 3AP
Company:
NatWest Group
Job type:
Permanent
Job reference:
R-00248191-OTHLOC-GBR-5FMAN096