Franke Coffee Systems
Field Service Engineer – Bury St Edmunds
Key Responsibilities
- Ensure agreed Franke UK Technical Standards and Processes are adhered to
- On Call weekend rota for Engineer Technical Assistance and reactive calls (1 every 4 weekends)
- Highlight Technical skills gap
- Highlight customer skills gap
- Highlight issues where Account Support is required due to ongoing Customer Issues
- Any other ad hoc duties and responsibilities that arise on a day to day basis or over a period of time that falls in the remit of the role
Skills and Expertise
- Understanding and experience in remit of the Field Engineers role
- Excellent communication skills
- Personal integrity
- Analytical and prioritization skills
- Understanding of when to inform and when to escalate issues
Job Facilities/Benefits
- Opportunity to work in a collaborative and innovative environment
- Professional growth and development opportunities
- Competitive salary and benefits package
- Be part of a company committed to excellence and innovation