Key Responsibilities

Drive business development activities to build partnerships for new opportunities
Support the design, development, and implementation of business development strategies and plans
Build and maintain strong relationships with business leaders, business partners, and related organizations to seek new opportunities
Monitor and analyse the marketplace
Participate in sales strategies and policies
Generate and facilitate total solution of business development and continuous growth
Meet customer needs and assist the business in achieving lending commitment
Ensure business goals are met in a manner consistent with business values
Handle concerns and complaints at first point of contact, ensuring good customer outcomes
Formulate and drive a business plan to achieve all KPIs
Understand and adhere to relevant laws, conflicts of interest, and anti-money laundering guidelines
Complete all control tasks in a timely manner to the required standard
Operate within the training and competence scheme, ensuring accurate, full, and relevant information to customers
Respond and adapt to shifting priorities and deliver effective performance within challenging timelines
Liaise with colleagues to share best practice and flex capacity between teams
Build a strong internal and external network of stakeholders and proactively promote effective risk management

Skills and Expertise

Understanding of audit and risk requirements (internal and external)
Experience of meeting and exceeding customer needs
Diploma in Lending Skills Professional Qualification, or equivalent (or willing to obtain within 18 months)
Experience delivering presentations to customers
Effective relationship management, diary management, and time management skills
Knowledge of technology platforms
Excellent interpersonal, communication, and presentation skills
Ability to network effectively